Customer Support

Shipping and Delivery

Unless otherwise noted, items ship in 7-10 business days.

Inclement weather conditions, limited product availability, extended holidays and/or heightened demand may at times impact this timeframe. Customers will be notified by email or phone if aforementioned circumstances will affect the general delivery schedule of their purchase.

Inconsistent shipping and billing addresses may also impact timeframe due to extended order verification process. Customers will be notified by email, text or telephone if authorization prior to shipment is necessary.

 

International Customers

Please allow an additional 1-2 weeks shipping time for International Orders.

All orders are shipped via USPS. Rates are calculated through USPS calculator. International orders are shipped USPS Flat Rate. All applicable customs fees, taxes and duties are the sole responsibility of the customer.

Customs authorities require that we state the retail cost of your order directly on your package. Please contact Customer Care if you have any questions.

Returns & Exchanges

All sales are final. No refunds. Exchange for store credit only. 

All exchanges are subject to product inspection and approval. Notice must be given to Customer Care within 7 days for any problems or concerns with merchandise.

Items must be in their original packaging in new condition with original packing slip and description reason for exchange.

Any store credit we issue will be valid for 15 days from the date of issuance.

Please note: all orders processed with a discount code or sale price are final sale and may not be returned.